At Waterhouse, as you would expect the safety and well-being of our staff and customers remains our priority.
Alongside the already stringent social distancing and hygiene measures we have in place; customers will now need to wear a face mask or face covering when visiting our dealership, apart from if they are exempt as per the government guidelines. Our colleagues will also be wearing a face mask or covering when dealing with customers for everyone’s safety.
Our sales showroom is open on an appointment only basis, Monday to Saturday. We currently remain closed on Sundays. We can be contacted both digitally and by phone 01245 240555. Our great range of Volvo Selekt Approved cars can be viewed via the website.
Our COVID-19 secure Volvo and Mercedes-Benz workshop is now fully operational with new extended opening hours of 07.30 till 18.00 Monday – Friday and Saturday 7:30 - 16:00. We are also able to now offer limited waiting facilities.
Our site is open strictly by appointment only so please ensure you have a booking before visiting. We can offer a collection and delivery service if this is more convenient for you and offer loan vehicles. Contact our team to book your service below or phone 01245 240550.
If you come into service reception, we ask that you follow the social distancing and hygiene measures that have been put in place for the safety of our customers and colleagues and the wearing of masks is required. We have enhanced the cleaning on site and you can be reassured that your vehicle will fully sanitised before it is returned to you.
Please be aware that our parts department remains closed for walk-in and phone-in customers, but you can contact by email.
We thank you for your support and patience during these times and wish you and your loved ones well.