COVID-19 IMPORTANT UPDATE - 19 July 2021

Your COVID Safety

Albeit Government rules are relaxing on the wearing of face masks and social distancing, Waterhouse will politely request our customers to wear face masks when visiting our dealership, unless they are exempt as per the government guidelines. We currently have very high rates of infection in our local area and this requirement is to protect both yourself, our staff and our business.

Volvo Sales Showroom

Our Volvo Sales team are currently working on an appointment basis, so contact us now to book your appointment and test drive. Of course, you are still welcome to visit the showroom and view our exciting range without an appointment, however, we remain very busy, so we may not be able to give you all the attention you require.

Our Sales department is also open online and our friendly team are on hand to help you find the right car for you, sending videos and arranging collection/delivery.

Contact us now to arrange your appointment and test drive.

Open for Business – Appointments, Virtual Appointment, Phone, Email & Live Chat

> Video Calls by Zoom/Teams or phone.
> Reserve Your Volvo Selekt car Online for £99
> Click & Collect or Home Delivery Services Available
> Contactless Experience & Purchase available if required

We can be contacted both digitally and by phone on 01245 240555.

Contact Sales


Service Department

Our Service department is open and our business hours remain unchanged.

We have in place a contactless drop off and handover, vehicle sanitisation, personal and vehicle protective equipment and social distancing measures to ensure we continue to operate as a Covid-19 secure business. We can offer limited waiting facilities by appointment but also continue to offer loan vehicles.

Our site is open by appointment so please ensure you have a booking before visiting. Contact our team to book your service below or phone 01245 240550.

Our Braintree Specialist Service Centre remains open also.

Book Service


Parts Department

Our Parts department is open as per normal. You can phone on 01245 240555 and select Option 3 or email them.

Email Parts.