Meet the Waterhouse Chelmsford Team

At Waterhouse we offer quality services to our customers thanks to a hardworking, dedicated and reliable team.

Whether you choose Waterhouse for the maintenance of your car, or are looking for a new or used vehicle, you will find a very warm and friendly reception from our long-established and dedicated Waterhouse team.

We have a full team of experienced individuals ready to care for your every need.

Our key staff includes:

Sales Team

Nigel Pavely
General Manager

Sue Cleveland
Volvo Sales Manager

Kevin Farrow
Used Car Manager

Samantha Bird
Showroom Host 

Alison Davey
Sales Administration & Business Sales 

Kevin Morden
Senior Sales Executive

John Mayhew
Transaction Manager

Emma Arkell
Sales Executive

Service & Parts Team

Henry Butler
Operations Director

Gemma Preston
Accounts Manager

Mark Perkins
Volvo/Mercedes
Aftersales Brand Manager

Matt Pavitt
Workshop Controller

Nicola Winter
Aftersales Administrator​

Andrew Gerrie
Reception Service Manager

Steve Wareham
Service Advisor

Jordan Burgess​
Service Advisor

Sam Wright
Service Advisor

Laura Gordon
Service Advisor

Michaela-Paris Vincent
Aftersales Host

Brendan Sadler
Parts Advisor

Stephen Cruse
Parts Advisor

Oliver Foster
Parts Advisor

Keith Sturman
Driver

Martin Harrison
Volvo Master Technician

Phil Cornes
Mercedes Diagnostic Technician

Rob French
Mercedes System Technician

Karl Passfield
Mercedes Diagnostic
Technician

Peter Hale
Volvo Master Technician​

Stephen Reader
Technician

Jack Cornes
Technician

Simon​ Barker
Technician

Stacey Little
Technician​

Dave Moore
Technician

Chris Burn
Technician

Mel Cooper
Technician

Nathan Webb
Apprentice Technician​

Joshua Albright​
Apprentice Technician​

Dragos Giurgea
Car Cleaner