Meet the Waterhouse Chelmsford Team

At Waterhouse we offer quality services to our customers thanks to a hardworking, dedicated and reliable team.

Whether you choose Waterhouse for the maintenance of your car, or are looking for a new or used vehicle, you will find a very warm and friendly reception from our long-established and dedicated Waterhouse team.

We have a full team of experienced individuals ready to care for your every need.

Our key staff includes:

Sales Team

Nigel Pavely
General Manager

Sue Cleveland
Volvo Sales Manager

Kevin Farrow
Used Car Manager

Samantha Bird
Showroom Host 

Alison Davey
Sales Administration & Business Sales 

Fraser Lawler
Product Sales Specialist

Kevin Morden
Sales Executive & Motability

John Mayhew
Sales Executive

Emma Arkell
Sales Executive

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Service & Parts Team

Henry Butler
Operations Director

Gemma Preston
Accounts Manager

Mark Perkins
Volvo/Mercedes
Aftersales Brand Manager

Matt Pavitt
Workshop Controller

Nicola Winter
Service Administrator​

Andrew Gerrie
Reception Service Manager

Steve Wareham
Service Advisor

Jordan Burgess​
Service Advisor

Michaela
Aftersales Host

Ken Edwards​
Driver

Brendan Sadler
Parts Advisor

Stephen Cruse
Parts Advisor

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Martin Harrison
Volvo Master Technician

Phil Cornes
Mercedes Diagnostic Technician

Rob French
Mercedes System Technician

Karl Passfield
Mercedes Diagnostic
Technician

Peter Hale
Volvo Master Technician​

Stephen Reader
Technician

Jack Cornes
Technician

Nathan Webb
Apprentice Technician

Simon​ Barker
Technician

Stacey Little
Technician​

Dave Moore
Technician