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Welcome to Waterhouse Cars

New Volvo & Used Car Dealers in Chelmsford, Essex

3rd in the Volvo Dealer Network for Overall Customer Satisfaction!

A genuine, friendly, efficient and first class unique experience awaits you at Waterhouse, the award winning family run dealership. Authorised Volvo Main dealer for Sales and Aftersales and Authorised Mercedes-Benz Service centre, also offering pre-owned Mercedes-Benz sales.

Owned by Richard Butler, Waterhouse Authorised Car Servicing and Repair Centre in Chelmsford has been providing a top service, repair and MOT facility to Mercedes-Benz customers in Essex since January 1984. In 2003, Waterhouse also purpose-built a state-of-the-art Mercedes-Benz workshop facility near Freeport in Braintree. Our collective motor industry experience spans more than 300 years and in 2012 we considerably expanded our operations to provide a Mercedes-Benz pre-owned sales facility and a fully operational authorised Volvo dealership for all your sales and servicing needs.

Today, you can be sure of second-to-none servicing and retail expertise for two of the world's leading manufacturers. Renowned for providing consistently excellent customer care, we have been able to considerably expand our independent company at our Waterhouse Business Park in Chelmsford. Visit us and you will find our established state-of-the-art authorised Mercedes Service Centre, pre-owned Mercedes-Benz sales facility and an up-to-the-minute brand new and fully equipped authorised Volvo dealership.

We excel at customer service and our existing customers are delighted to recommend new customers to us, knowing that providing the very best customer experience is at the forefront of everything we do.

Whether you choose Waterhouse for the maintenance of your car, or are looking for a new or used vehicle, you will find a very warm and friendly reception from our long-established and dedicated Waterhouse team.

Our Accolades:-

  • Awarded 2015 Dealer of the Year as at July 2015
  • Awarded Volvo National Award for Best Improved Dealer in 2014
  • Awarded Volvo National Quality Award 2013 for Customer Service.
  • Consistently voted UK's No 1 for Customer Care and service for Mercedes-Benz Service.