A genuine, friendly, efficient and first class unique experience awaits you at Waterhouse, the family run dealership.
Voted UK's No 1 for Customer Care and service for Mercedes-Benz Service 2010, 2011, 2012. Awarded Volvo National Quality Award 2013 for Customer Service.
A genuine, friendly, efficient and first class unique experience awaits you at Waterhouse, the family run dealership. Owned by Richard Butler, Waterhouse Authorised Car Servicing and Repair Centre in Chelmsford has been providing a top service, repair and MOT facility to Mercedes-Benz customers in Essex since January 1984.
In 2003, due to increasing public demand Waterhouse also purpose-built a state-of-the-art Mercedes-Benz workshop facility near Freeport in Braintree (not officially authorised). Our collective motor industry experience spans more than 300 years and this year we have considerably expanded our operations to provide a Mercedes pre-owned sales facility, and in 2012 a fully operational authorised Volvo dealership.
Today, you can be sure of second-to-none servicing and retail expertise for two of the world's leading manufacturers.Renowned for providing consistently excellent customer care, we have been able to considerably expand our independent company at our Waterhouse Business Park in Chelmsford. Visit us and you will find our established state-of-the-art authorised Mercedes Service Centre, pre-owned Mercedes-Benz sales facility and an up-to-the-minute brand new and fully equipped authorised Volvo dealership too.
For the past three years we have been proud to have been voted number one position for customer satisfaction*. Existing customers are delighted to recommend new customers to us, knowing that providing the very best customer experience is at the forefront of everything we do.
Whether you choose Waterhouse for the maintenance of your car, or are looking for a new or used vehicle, you will find a very warm and friendly reception from our long-established and dedicated Waterhouse team.