About Waterhouse Cars in Essex - Our Award Winning Dealership

VOLVO AUTHORISED SALES & SERVICE CENTRE - MERCEDES-BENZ AUTHORISED SERVICE CENTRE

A genuine, friendly, efficient and first class unique experience awaits you at Waterhouse, the family run independent dealership, at our Waterhouse Business Park in Chelmsford. Owned by Richard Butler, Waterhouse Authorised Car Servicing and Repair Centre in Chelmsford has been providing a top service, repair and MOT facility to Mercedes-Benz customers in Essex since January 1984 in our state-of the art Authorised Mercedes-Benz Service Centre.

In December 2012 we considerably expanded our operations to provide a a fully operational authorised up-to-the minute brand new and fully equipped Volvo dealership and Showroom and a Mercedes-Benz pre-owned sales facility.

Since 2003, Waterhouse have had a purpose-built a state-of-the-art Specialist Mercedes-Benz workshop facility near Freeport in Braintree (not officially authorised) offering competitively priced Mercedes-Benz servicing and friendly service.

Renowned for providing consistently excellent customer care, today, you can be sure of second-to-none servicing and retail expertise for two of the world's leading manufacturers. We have consistently been voted number one position for customer satisfaction nationally. Existing customers are delighted to recommend new customers to us, knowing that providing the very best customer experience is at the forefront of everything we do.

Whether you choose Waterhouse for the maintenance of your car, or are looking for a new or used vehicle, you will find a very warm and friendly reception from our long-established and dedicated Waterhouse team.


Awarded Volvo National Award 2014 for Best Improved Dealer across all areas.

Voted UK's No 1 for Customer Care and service for Mercedes-Benz Service 2010, 2011, 2012

Awarded Volvo National Quality Award 2013 for Customer Service

Meet the Waterhouse Chelmsford Team
Honest feedback and reviews from our Volvo Sales Customers
Honest feedback and reviews from our Volvo Service Customers
Meet the Waterhouse Braintree Team